To be eligible for a return, your item must be unused and in the same condition that you received it and not later than 3 days. It must also be in the original packaging. If opened, or used we don't accept returns because of health & hygiene factors.
To complete your return, we require a receipt or proof of purchase.
Your refund is not guaranteed if any item is not in its original condition, is damaged or missing parts for any reason.
Refunds (if applicable)
The return has to be initiated by the customer, Once your return is received at our address and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same.
If your refund is approved, then it will be processed within 7 days with a deduction of ₹100
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@Bigolu.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@Bigolu.com
You will be responsible for paying for your own shipping costs for returning your item (if applicable). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
* Due to sensitivity and hygiene concerns their are a few products that cant be returned.
1. Painless Flawless Hair Remover
2. Facial Hair Threader
3. Abs Stimulator
4. Cordless Hair Trimmer
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
17-D, Sector - 82, Gurgaon, Haryana, India 122001
Once the order is processed you can't cancel the order. However you can contact us later for the return in case you don't like the product.